Balbazaro
Do those who hold gala etc. coins that make etf +10000 see this increase or is the amount in their holdings decreasing?
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Balbazaro
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GoUp
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Dear users, the unit prices of many ETF products are currently too low, which affects the convenience of transactions and price accuracy. In order to improve the trading experience of ETF products, we will close the transaction at around 14:00PM (UTC+8) on September 7, 2023. Merging shares of multiple ETF products will affect the number and unit net value of users' ETF positions, but will not affect the total value of users' positions (regardless of changes in net value caused by underlying price fluctuations during the operation). The specific operation rules are as follows: 1) GALA5L product share is merged at 100:1, the user's open interest will be reduced to 1/100 of the previous one, and the unit net value will increase by 100 times. For details, please refer to the announcement link: https://www.gate.io/zh/article/32019:View More
The withdrawal process did not take place, what should I do?
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Balbazaro:
how do i contact customer service:View More
Although my withdrawal was approved, it did not come here from another exchange, what could be the problem?
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Yunxi
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Dear user, do you encounter any problems with cash withdrawal? You can explain your problem in detail. If the problem is more complicated, you can also contact the small window customer service to provide screenshots for verification.:Do you have a problem with withdrawing money now?
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Yunxi:
Dear user, we have feedback and verified the withdrawal problem, please be patient and wait, pay attention to the follow-up withdrawal page:View More
I'm asking because I don't know, how is the logic of this bch5l fell 5x while descending and did 2x while ascending?
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Yunxi:
Dear user, the bottom layer of ETF is essentially a contract transaction. The target is the rise and fall of the contract market. ETF also has a position adjustment. When the underlying position changes, the corresponding rise and fall will not match. The platform There will be irregular balance and regular rebalancing. When the rise or fall is too large or at 0:00 every day, the leverage ratio will be fixed back to 3 times or 5 times leverage: